Legal

Who is responsible

InnoMaker Partners Kft. ("InnoMaker", "we", "us", "our") is the controller of the personal data described in this policy. Our identity and contact details are in the Company details above. For any question about this policy or your personal data, or to exercise any of your rights, contact us at info@innomakerpartners.com. This policy covers the personal data we collect through this website. It does not cover third-party websites and platforms we link to or maintain a presence on (including our pages on social media), which are run by those providers under their own privacy notices; please review theirs.

What we collect and why

We collect only the data we need for the purposes below, and we rely on the legal basis shown for each. "Art. 6(1)" refers to Article 6(1) of the EU General Data Protection Regulation (GDPR).

How long we keep it

We keep personal data only as long as we need it for the purpose it was collected for, then delete or anonymise it unless the law requires us to keep it longer.

Who we share it with

We share personal data only where necessary, with:

International transfers

Some of these providers are outside the European Economic Area (EEA), including in the United States. Where we transfer personal data outside the EEA, we rely on a safeguard recognised under the GDPR: the European Commission’s Standard Contractual Clauses, an adequacy decision, or the provider’s certification under an approved framework. You can ask us for more detail using the contact address above.

AI tools

Two things are worth being clear about, because we work with AI:

• Our free downloadable tools run on your own AI account (for example your own Anthropic Claude account). What you put into a tool goes to your AI provider under your own account and terms; we do not receive it.
• Where we use AI to process personal data as part of a paid engagement (for example analysing your data, or running one of our tools for you), the AI provider acts as our sub-processor and processes the data only on our instructions. The provider we use for this is Anthropic (Anthropic Ireland Limited); if we use another (such as OpenAI) for a specific engagement, we tell you. We do not put confidential financial or directly identifying client data through these tools, and our terms with the provider exclude training on our data. This processing is covered by the data processing agreement we put in place for that engagement.

Webinars and recordings

When you register for a webinar we collect your name, email and the webinar you chose (see the table above), and we send you the join link, reminders and the related free tool.

Our webinars are recorded.We use the recording to run the session and to create shorter clips that we may publish as marketing or educational content, including in ads. Anything you say or type during the webinar, such as a question you ask, may appear in those clips.

Your rights

Subject to the conditions in the GDPR and Hungarian law, you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to erase your data (“right to be forgotten”);
• ask us to restrict how we process it;
• object to processing based on our legitimate interests, including profiling and direct marketing;
• receive your data in a portable, machine-readable format (data portability); and
• withdraw consent at any time, which does not affect processing we carried out before you withdrew it.

To exercise any right, email info@innomakerpartners.com. We will respond within the time the law allows.

• H-1055 Budapest, Falk Miksa u. 9-11.
• Phone: +36 1 391 1400
• www.naih.hu
• ugyfelszolgalat@naih.hu

If you are based in the UK or another country, you may also complain to the data protection authority where you live or work (in the UK, the Information Commissioner’s Office, ICO).

You alsoYou also have the right to complain to a supervisory authority. In Hungary this is the National Authority for Data Protection and Freedom of Information (NAIH):

Changes to this policy

We may update this policy from time to time. We will post any changes on this page and update the date at the top.

What we use

We group cookies into five categories:

Your choices

When you first visit, our consent banner asks which categories you allow. Non-essential cookies (analytics and marketing) load only after you accept them. Strictly necessary cookies are always used because the site cannot work without them.

You can review or change your choices at any time through the cookie settings link on the site (provided by CookieYes), or by clearing or blocking cookies in your browser settings.

We use consent signalling (Google Consent Mode v2, Advanced) so our analytics and advertising tools respect your choices. Withdrawing consent does not affect anything collected before you withdrew it.

Scope

These terms cover two things we offer, and apply to anyone who uses them:

• Free tools: downloadable tools we provide at no charge, with no account or payment required, released under the MIT licence.
• Consulting: our paid consulting engagements and packages.

Some terms below apply only to one of these; where that is the case, we say so.

Free tools

We provide free tools “as is”, to help you do your own work. We give no warranty that a free tool will fit a particular purpose or produce a particular result, and, to the extent the law allows, we are not liable for how you use it. See “Licence and ownership” for what you may do with a tool, and “Liability and governing law” below.

Orders and payment

Consulting. A consulting engagement is placed and paid as follows: after an introductory call we send you an order form; once you submit it we issue an invoice (proforma), and the engagement is confirmed once payment is received. Payment is by bank transfer (including via Wise) or, where offered, by card through Stripe. The scope, price and schedule of each engagement are those set out in the offer and order form for it.

VAT. Prices are shown net. How VAT is handled depends on who and where you are:

• Consumers (whether in the EU or outside it), and Hungarian business clients: 27% Hungarian VAT is added.
• Business clients elsewhere in the EU with a valid EU VAT number: no Hungarian VAT. The supply is reverse-charged, so you account for VAT in your own country; your VAT number and “reverse charge” are shown on the invoice.
• Business clients outside the EU: the supply is outside the scope of Hungarian VAT. No Hungarian VAT is charged; this is not the same as a VAT exemption, and the invoice states that the supply is not subject to Hungarian VAT.

The price including any VAT is shown to consumers before you place an order.

Refunds and our satisfaction guarantee. Separately from the statutory withdrawal rights above:

• Consultations priced at €1,000 or below (net) come with a satisfaction guarantee: if, by the end of the first session or readout, you tell us it was not worth it, we refund your fee in full. A licence to use any written deliverable (an audit, plan or similar) vests only when we keep the fee; if we refund you under this guarantee, no licence is granted, and you agree not to use, reproduce or share the deliverable.
• Larger consulting engagements are set up under an individual written agreement for that engagement, which sets out its own scope, payment and cancellation terms. Those terms apply to that engagement.

This guarantee is in addition to your statutory rights and does not limit them.

Your withdrawal rights (consumers)

If you are a consumer, you normally have a 14-day right to withdraw from a distance contract. Two points apply to what we sell:

• Consulting that begins right away. Where you ask us to start the engagement within the 14-day period and acknowledge that you will lose the withdrawal right once the service is fully performed, the right is lost on full performance, as allowed under the Consumer Rights Directive (2011/83/EU) and Government Decree 45/2014 (II.26.). You give this acknowledgement by ticking the confirmation box when you place your order.
• Digital tools delivered immediately. For a tool you download at once, you agree that supply begins immediately with your consent and that you lose the withdrawal right once the download starts.

Licence and ownership

Our free downloadable tools are released under the MIT licence. The MIT licence text shipped with each tool governs what you may do with it: MIT permits broad reuse, including commercial use and redistribution, as long as you keep the copyright and licence notice. Nothing in these terms narrows the rights the MIT licence gives you for those tools.

Consulting deliverables and any other paid materials we create or supply remain our property. When you receive one, we grant you a non-exclusive, non-transferable licence to use it for your own internal business purposes; you may not resell, publish or commercialise it, or share it outside your organisation, without our prior written consent. (Where we refund an entry engagement under the guarantee above, that licence is not granted.)

Where a specific tool carries its own separate licence, that licence applies to that tool.

Testimonials

With your consent, we may show your name, position, logo and a short testimonial to describe our work. You can withdraw that consent at any time, with effect for the future.

Liability and governing law

We provide the site, the tools and our services with reasonable care and skill. To the extent the law allows, we give no other warranties, and our total liability to you in connection with a paid service is limited to the fees you paid us for that service. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by our negligence, or for fraud or wilful misconduct.

Neither party is responsible for delay or failure caused by events beyond its reasonable control (for example an internet or power outage, or government action).

These terms are governed by Hungarian law. If a dispute arises we will first try to resolve it with you directly; failing that, the courts of Budapest have jurisdiction, as the law allows. If you are a consumer, you may also apply to the Budapest Conciliation Board (Budapesti Békéltető Testület) before going to court, and nothing in these terms removes the protection of the mandatory consumer-law rules of your country of residence.

General

If any part of these terms is found invalid, the rest stays in force. Our not enforcing a right on one occasion does not waive it. You may not transfer your rights or obligations under these terms without our consent. We may update these terms from time to time; the current version is always the one on this page, and material changes affecting an engagement already underway will not take effect until it ends unless the law requires otherwise.

Contact

Questions or complaints about a product, a service or these terms: info@innomakerpartners.com.